In every case, we work to ensure that our clients are elated with the end result, and we pride ourselves on the fact that we can use any client as a reference. We work with large corporations and new generation technology companies - to build new products or services and to implement prudent business and technology strategies in today's dynamic digital environment. Our approach focuses on new ways of business combining IT innovation and adoption while also leveraging an organization's current IT assets. SITS provide solutions for a dynamic environment where business and technology strategies converge. Script IT Solution offers a dynamic blend of strategy consulting and system integration services to help organizations architect and build their businesses in the economy.
#Script it solution software#
Script IT Solutions is a Software Company. Rajiv Sahay, Script IT Solution has built a strong reputation for delivering clients a total solution to their technology needs. So this customization is a must for you who want to display more information that needed by your Client in their Ticket List page.Script IT Solution Established in 2003 by Mr. Please note that in the existing condition, you can only sort the records in Ticket List of Client-Side based on date of ticket created. That means, you will see the tickets that last replied by Staff will be located at the top of Ticket List of Client-Side. In addition, by using this customization, you will see that the default sort in Ticket List is based on the Last Staff column DESC. You can now sort records in Ticket List of Client-Side based on one of those three four columns, so that you will be able to know which tickets are lastly replied by Staff including its date and time information respectively. This will bring the ticket at the top of the Ticket List. I think this is normal, because when a Client has just replied the ticket, then the date and time in Last Staff column should be the same with date and time in Last Client column. This is the behavior of osTicket that you should know. The information in both column (Last Client and Last Staff) will be different if a Staff has just replied the ticket. The ticket has just been replied by Client.The ticket has just been created either by Client or Staff.Important to know: The information that displayed in Last Client and Last Staff columns will be the same if: Our turn-key solution will help you to save your time and money.
You can quickly achieve your goals without any hassle.
Help Topic, contains the Help Topic name of current ticket. DOD is one of the best Shopclues clone scripts available in the market today.Staff, contains Staff or Agent name who replies ticket or agent who got the ticket assignment (new since April 12, 2022).Last Staff, contains the last date and time Staff reply the ticket.Last Client, contains the last date and time Client reply the ticket.You will see how easy and fast you implement it into your osTicket Original system, without having to customize the related script files manually.Īfter implementing this modification/customization, then you will see there are three four new columns in Client-side:
#Script it solution download#
Want to know? Just buy this script below, and then download and upload it to your osTicket Original installation. php file that needed to be customized to add those three four new columns in Ticket List of Client-Side, and you don’t have to do that.
This condition will cause Client cannot sort the Ticket List based on the last date and time of Client or Staff reply the ticket. This is a modification script to add three four new columns in Ticket List of Client-Side, so that Client will be able to sort the ticket list based on one of those three four new columns.Ĭurrently, only the date and time when the ticket was created is shown in Ticket List of Client-Side. Script IT Solutions is a leading Bahraini technology provider of hardware, software and service solutions to business and government clients in Bahrain and.
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